Returns & Exchanges
At White Horse Vapor, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn and unwashed apparel. If your items don't fit your style perfectly, our streamlined process ensures a quick exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached and include the provided packing slip to ensure fast processing.
Print and Attach Label
Download and print the prepaid shipping label from your email, then securely affix it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is confirmed via email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing